Fast Repairs
Repairs reported, fixed and photographed — without you chasing anyone.
Standard call-outs: £60, credited towards your first hour of work.
Tenant-reported and landlord-reported repairs handled through one point of contact. Access arranged where agreed, the work done properly, and before-and-after photos sent for your records. We attend as soon as possible, usually the next day, subject to availability and location. Out-of-hours attendance may be available for an additional fee, agreed before booking.
Send a few photos and the postcode. We'll review what's needed and explain the next step.
Call-out fee explained
The £60 fee covers our visit and assessment. If you choose PPS to carry out the work, that payment goes towards the first hour of labour. If you decide not to proceed, the call-out fee still applies. Any further labour, materials or additional charges are explained and agreed before work begins. Larger projects are quoted individually.
The problem
- A tenant reports a problem and it takes weeks to get someone out
- Small issues turn into bigger damage, or a formal complaint
- You're stuck in the middle between tenant and contractor
PPS takes the repair from report to completion, and keeps you informed.
WHAT WE DO
What we take care of
Examples of work we can help with, subject to assessment and the agreed scope.
WHY IT MATTERS
Why it's worth doing properly
Protects the tenancy.
Repairs handled promptly and respectfully keep tenants settled.
Stops small problems growing.
A failed seal or a loose fitting is cheaper to fix now than later.
Keeps a record.
Before-and-after photos document every repair for your files.
Takes you out of the middle.
Access and updates coordinated with the tenant where you agree.
THE PPS PROMISE
Professional standards, before the first tool is unpacked.
Respectful, tidy and accountable from arrival to handover.
WHAT'S INCLUDED
What you receive
THE PROCESS
How it works
Report the repair
Send photos and a short description of the issue.
Price agreed
Or approval within your agreed limit.
Access arranged
With the tenant where you agree.
Repair completed
Carried out and photographed.
Completion confirmed
Before-and-after photos sent for your records.
Not included
Gas, electrical and other regulated work unless carried out by an appropriately qualified person. PPS is not a 24/7 emergency call-out service.
QUESTIONS
Frequently asked questions
Got a repair to report?
Send the address postcode, a photo and a short description.