Agent Maintenance

Send the instruction. Get the updates. Report to your client with photos.

Standard call-outs: £60, credited towards your first hour of work.

A brick apartment building with a sage-green front door

Maintenance instructions scoped, scheduled and completed, with updates at each stage, approval limits respected and completion photographed.

Send a few photos and the postcode. We'll review what's needed and explain the next step.

Call-out fee explained

The £60 fee covers our visit and assessment. If you choose PPS to carry out the work, that payment goes towards the first hour of labour. If you decide not to proceed, the call-out fee still applies. Any further labour, materials or additional charges are explained and agreed before work begins. Larger projects are quoted individually.

The problem

  • Chasing contractors for updates your landlord is asking you for
  • Jobs marked "done" with no evidence
  • Spend going over what the landlord approved
  • Tenants frustrated by missed appointments

PPS keeps you informed at every stage, so you can keep your client informed.

WHAT WE DO

What we take care of

Examples of work we can help with, subject to assessment and the agreed scope.

Maintenance instructions
Access coordination where agreed
Tenant and occupant communication where requested
Minor repairs
Door, lock and fitting adjustments
Minor joinery and surface repairs
Sealant and finishing issues
Multiple-item job lists
Photographic updates
Completion confirmation
Follow-up work identification
And much more

WHY IT MATTERS

Why it's worth doing properly

Protects your client relationships.

Clear updates you can pass straight on.

Evidence for every job.

Before-and-after photos with every completion.

Approval limits respected.

Anything over the agreed limit is referred back first.

Tenants handled respectfully.

Appointments kept and access arranged properly.

THE PPS PROMISE

Professional standards, before the first tool is unpacked.

Respectful, tidy and accountable from arrival to handover.

Read the full PPS Promise →

WHAT'S INCLUDED

What you receive

Confirmation that the instruction has been received
Updates at each stage
Completion photos and a completion note
Follow-up items flagged with photos

THE PROCESS

How it works

1

Send the instruction

2

Scoped and priced, or approved within your limit

3

Access arranged

4

Completed and photographed

5

Closed out

Scope and additional requests

Regulated gas and electrical work requires appropriately qualified people. Property management services, marketing and specialist work are not included. Additional work may be available by arrangement, subject to availability, suitability and a separate quotation.

QUESTIONS

Frequently asked questions

Send PPS an instruction

Tell us what needs doing and you'll be kept updated throughout.